Banking interactions are usually a source of anxiety and frustration for customers. A radical shift is needed. As banks seek to improve their interaction processes, digitalisation can help.
Innovative and versatile, GENIUSHUB's technology allows banks to manage customers' journeys across all channels throughout their lifecycles.
Revamp and optimise back-end office operations to streamline workflows and build professional and compelling customer experiences.
Our powerful, innovative platform includes artificial intelligence features and automation facilities and integrates APIs with industry data providers and data systems.
Our powerful, innovative platform includes artificial intelligence features and automation
facilities and integrates APIs with industry data providers and data systems.
Compliance with AML and KYC is paramount in banking
Compliance with AML and KYC
is paramount in banking
Due to manual tasks and heavy documentation, business banks have cumbersome KYC and customer onboarding processes. Ultimately, that means delayed onboarding, poor customer experiences, and a reduced ability to access financial services.
GeniusHub offers the possibility to automate KYC procedures, digitize documents, and perform online verifications, allowing for streamlined multichannel onboarding. In turn, this contributes to maintaining regular customers and acquiring new ones.
Furthermore, its seamless integration with existing systems and databases guarantees a hassle-free migration to digital.
Along with corporate hierarchy information and organisational charts, Genius Hub's KYC records include primary documents backed up by a complete audit trail. Records of KYC can be integrated seamlessly into CLMs and CRMs so regulators and auditors can verify AML.
Online KYC records are part of a comprehensive audit trail that demonstrates AML compliance at any given moment.
Removing manual, time-consuming tasks from the flow and increasing the automation of due diligence operations has the odds to strengthen the efficiency. Allowing teams in banks to serve more clients. And providing the customers with immediate access to financial support when needed.
The B-Trust platform speeds up onboarding and re-verification procedures by 90%.
Banks have sophisticated KYC processes that incorporate various data sources and customer databases. GENIUSHUB's B-Trust platform possesses capabilities to consolidate and aggregate multiple databases via one API to overcome the inherent technical limitations. Moreover, the platform allows integration with various external, trusted KYC sources.
B-Trust is versatile enough to incorporate Customer Lifecycle Management (CLM) and Customer Relationship Management (CRM) applications for KYC purposes.
As a premium, AI-powered platform, B-Trust is the go-to technology for financial institutions
As a premium, AI-powered platform, B-Trust
is the go-to technology for financial institutions
GENIUSHUB® provides competitive banks with
Increased conversion rates and reduced dropouts
Updating compliance with legal requirements continually
Versatile features tailored to your business needs.